Jane Avenue Transport

Legal

Privacy Policy

Last updated: 23 July 2026

1. Who We Are

Jane Avenue Transport (Pty) Ltd ("Jane Avenue", "we", "us", or "our") is a South African social enterprise registered and operating in Johannesburg, Gauteng. Our website is located at https://janeavenue.co.za.

2. Information We Collect

We collect information you provide directly to us, including:

  • Contact forms: name, email address, phone number, and message content.
  • Join applications: name, email address, phone number, area of interest, and any additional information you choose to share.
  • Book a Call requests: name, email address, phone number, topic, and preferred time slot.

We also collect limited technical data automatically when you visit our site, such as your IP address, browser type, and pages visited, via standard server logs.

3. How We Use Your Information

We use the information we collect to:

  • Respond to your enquiries and application submissions.
  • Schedule and conduct calls or meetings you have requested.
  • Send you relevant updates about Jane Avenue Transport programmes (only where you have consented).
  • Improve our website and services.

4. Legal Basis for Processing (POPIA)

We process your personal information in accordance with the Protection of Personal Information Act, 4 of 2013 (POPIA). Our lawful grounds for processing are: your consent (where given), the performance of a contract or pre-contractual steps at your request, and our legitimate interests in operating and improving our services.

5. Sharing Your Information

We do not sell, rent, or trade your personal information. We may share it with trusted service providers who assist us in operating our website and conducting our business (such as our inbox/messaging platform), subject to confidentiality obligations. We may also disclose information where required by law.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law.

7. Your Rights

Under POPIA, you have the right to:

  • Access the personal information we hold about you.
  • Request correction of inaccurate information.
  • Request deletion of your information (subject to legal obligations).
  • Object to the processing of your information.
  • Lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, please contact us at [email protected].

8. Cookies

Our website uses essential cookies required for the site to function. We may also use analytics cookies to understand how visitors use our site. You can control cookie preferences through the cookie banner displayed on your first visit.

9. Security

We implement reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. However, no internet transmission is completely secure.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

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